A
Alex Hardy
Posted on Google
5.0
These people are so lovely. My grandad looks forward to them coming — they talk him through everything and have a great laugh with him, making him feel more like a friend than a patient. Thank you for caring.
What Sheffield families say about us
Delight Support Services was founded by a nurse who saw the gap between the care families needed and the care they were getting. We've spent over 20 years trying to close it.
4.9 / 5
Based on Google
Reviews
CQC Regulated
Care Quality
Commission
Free care assessments
No obligation, no
pressure
Real experiences from real families
One of the most common concerns families have is not knowing what to expect. Here's how it actually works when you arrange home care with Delight.
K
Karen Mitchell
Posted on Google
5.0
Delight Support have been looking after my mum for over six months. The same carer comes every time and my mum absolutely adores her. It has transformed our whole family's peace of mind.
D
David Harrison
Posted on Google
5.0
I was apprehensive about letting strangers look after my father, but from the very first assessment they put my worries to rest. Professional, warm, and genuinely caring people.
P
Patricia Webb
Posted on Google
5.0
The free assessment was thorough and unhurried. They listened to everything we said and matched us with the perfect carer. I cannot recommend Delight Support highly enough.
S
Susan Taylor
Posted on Google
5.0
Mum was resistant to having anyone come in at first. Within two weeks she was asking when her carer was coming next. That tells you everything.
J
James Thornton
Posted on Google
5.0
Outstanding service from start to finish. They took time to understand exactly what our family needed and matched us perfectly. The carer quickly became part of our routine.
M
Margaret Clark
Posted on Google
5.0
The consistency is what sets Delight Support apart. My father has the same carer every visit, which has made a huge difference to his confidence and wellbeing.
R
Robert Dawson
Posted on Google
5.0
From the moment we contacted them, the team made our family feel heard. The care plan was personalised and the carer has been absolutely brilliant with our son.
The things families mention
again and again
After reading hundreds of reviews, these are the themes that come up most often. We're proud of them — and they're the things we work hardest to protect.
Familiar faces, every time
Families feel safer seeing the same carers every day, building comfort, trust, and a real sense of home.
Always easy to reach
Always someone available whenever families need support or reassurance during difficult moments.
Genuine care
Carers stay because they care, building real relationships and making families feel understood, valued, and respected.
Personal, human assessment
A human conversation instead of forms, helping families feel comfortable, heard, and supported from the very start.
Honesty24-Hour ResponseReal FeedbackNamed ManagerPersonal AttentionDirect LineHonesty24-Hour ResponseReal FeedbackNamed ManagerPersonal AttentionDirect LineHonesty24-Hour ResponseReal FeedbackNamed ManagerPersonal AttentionDirect LineHonesty24-Hour ResponseReal FeedbackNamed ManagerPersonal AttentionDirect Line
Real feedbackOpen CommunicationIssues ResolvedGenuine CareAlways ListeningNo ScriptsReal feedbackOpen CommunicationIssues ResolvedGenuine CareAlways ListeningNo ScriptsReal feedbackOpen CommunicationIssues ResolvedGenuine CareAlways ListeningNo ScriptsReal feedbackOpen CommunicationIssues ResolvedGenuine CareAlways ListeningNo Scripts
We're not perfect. Here's how we handle it when things aren't right.
No care arrangement gets everything right every time. A carer runs late. A communication doesn't land the way it should. A routine needs adjusting.
When that happens, we want to know straight away. Our registered manager Lisa Goddard oversees all client feedback personally, and most issues are resolved within 24 hours of being raised.
Several of our longest-standing clients first contacted us to flag something that wasn't working. That conversation made the care better — and the relationship stronger.
If something isn't right, please tell us. You can call us on 0114 321 8097 or email info@delightsupport.co.uk.
Real experiences from real families
One of the most common concerns families have is not knowing what to expect. Here's how it actually works when you arrange home care with Delight.
S
Sarah Green
5.0 Reviews
The staff are very caring and friendly. My grandad feels happy, safe, and well looked after every day at home.
T
Tom Richards
5.0 Reviews
Incredible service. The same carer every time makes such a difference — my mum knows who is coming and genuinely looks forward to it.
D
Diane Fletcher
5.0 Reviews
We tried two other agencies before Delight. The difference is night and day. They actually listen and then act on what you say.
M
Michael Barnes
5.0 Reviews
The assessment was thorough and put us completely at ease. They matched us with a wonderful carer and we haven't looked back.
S
Sarah Green
5.0 Reviews
The staff are very caring and friendly. My grandad feels happy, safe, and well looked after every day at home.
T
Tom Richards
5.0 Reviews
Incredible service. The same carer every time makes such a difference — my mum knows who is coming and genuinely looks forward to it.
D
Diane Fletcher
5.0 Reviews
We tried two other agencies before Delight. The difference is night and day. They actually listen and then act on what you say.
M
Michael Barnes
5.0 Reviews
The assessment was thorough and put us completely at ease. They matched us with a wonderful carer and we haven't looked back.
L
Linda Cooper
5.0 Reviews
We were nervous about getting care for the first time. The team walked us through every step and never made us feel rushed.
P
Paul Stevenson
5.0 Reviews
My father has dementia and the consistency of having the same carer has been transformative. He is so much calmer and happier now.
A
Anne Wilson
5.0 Reviews
Truly outstanding. The carer treats my mum with real dignity and warmth. You can tell everyone there genuinely cares about the people they support.
C
Colin Morris
5.0 Reviews
Fast to respond, easy to talk to, and the actual care is excellent. I would recommend Delight Support to any family in Sheffield without hesitation.
L
Linda Cooper
5.0 Reviews
We were nervous about getting care for the first time. The team walked us through every step and never made us feel rushed.
P
Paul Stevenson
5.0 Reviews
My father has dementia and the consistency of having the same carer has been transformative. He is so much calmer and happier now.
A
Anne Wilson
5.0 Reviews
Truly outstanding. The carer treats my mum with real dignity and warmth. You can tell everyone there genuinely cares about the people they support.
C
Colin Morris
5.0 Reviews
Fast to respond, easy to talk to, and the actual care is excellent. I would recommend Delight Support to any family in Sheffield without hesitation.
Seamless Process
Cared for by Delight? We'd love to hear from you.
If you or a family member has received care from us, leaving a review takes under two minutes — and it genuinely helps other families in Sheffield who are trying to make the same difficult decision you once faced.
Leave a Google Review
Ready to talk? We're ready to listen.
Finding the right care takes time. You might still have questions.
You might not be ready to commit to anything yet. That's completely normal. When you are ready — even just to have a conversation — we're here. A free assessment costs nothing, commits you to nothing, and starts with us listening, not selling.
Or call us now — 0114 321 8097