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Technology adoption in home care across England is expanding to enhance care quality, boost operational efficiency, and support both caregivers and patients through a range of innovative applications.
ROUNDSYS Care Management
Delight Support Services employs ROUNDSYS, a care management platform that maintains compliance with Care Quality Commission standards. Staff document wellness metrics including food and fluid intake on the system for comprehensive patient monitoring.
Risk Assessment and Quality Alerts
Risk assessments can be configured within systems to generate scores and risk level classifications for better care management. Quality alerts can be set up for care plans and risk assessments, allowing teams to receive notifications and prevent oversights.
Task Scheduling and Family Gateway
The system enables scheduling of housekeeping tasks alongside clinical care responsibilities. The Family Gateway feature allows relatives to actively participate in and stay informed about service user care and support.
Time Management and Documentation
Staff log in and out when visiting client homes, creating a time management record that monitors direct care time allocation. Incident reports and professional visits are recorded within the system for complete documentation.
Wider Technology in Home Care
Beyond care management platforms, home care technology spans Remote Patient Monitoring, Telehealth and Telemedicine services, electronic Medication Management systems, and Electronic Health Records.
Assistive Technologies support daily living, while Communication Platforms connect carers, families, and healthcare professionals. Fall Detection Systems provide safety alerts, and Health and Wellness Apps empower individuals to track their own wellbeing.
Technology in home care continues to evolve, driven by the goal of improving outcomes and addressing the challenges of an ageing population. We remain committed to adopting tools that put our clients first.